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title: "Story : Instalcom (UK)"
image: https://lmibelux.com/hubfs/Screenshot%202025-10-01%20at%2011.29.23.png
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# Instalcom : Developing Leaders for Sustainable Growth

![Screenshot 2025-10-01 at 11.29.23](https://lmibelux.com/hs-fs/hubfs/Screenshot%202025-10-01%20at%2011.29.23.png?width=466&height=202&name=Screenshot%202025-10-01%20at%2011.29.23.png "Screenshot 2025-10-01 at 11.29.23")

Since its founding in 1989, **Instalcom Ltd.** has grown into one of the UK’s leading multi-utility and civil engineering contractors. With more than 2,350 operatives and a turnover exceeding £60 million, the company has built a strong reputation for delivering complex infrastructure projects across telecommunications, electric, water, gas, and directional drilling.

But growth brought new challenges. By 2016, Instalcom’s leadership team recognized two critical needs:

1. **Developing future leaders** – Most promotions came from technical excellence and problem-solving under pressure, but fewer employees had formal training in planning, communication, and leadership skills.
2. **Succession planning** – To sustain growth, Instalcom needed to invest in personal and professional development so team members could step confidently into senior roles.

After exploring options, Instalcom partnered with **Leadership Management International (LMI®)** to roll out the *Effective Personal Productivity® (EPP)* program.

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#### ROI Highlights at Instalcom

- **55 managers trained** through the LMI® EPP program, building leadership capacity.
- **60% smoother team operations**, according to senior manager Mick Carry.
- **Improved planning & time management**, reducing firefighting and chaos.
- **Better succession planning**, creating a clear pipeline of leaders for the future.
- **Cultural shift from skepticism to advocacy**, with managers embracing structured leadership development.

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**The impact in their own words:**

- *“It definitely had an impact on me personally and professionally… I wasn’t setting life goals or professional goals previously. Now I really know what I want to do and what I want to be.”* — **Amber-Rose Crossley, HR Manager**
- *“Since completing the program, my team is working 60% more smoothly than before… the impact has been life changing at work and at home.”* — **Mick Carry, Senior Manager**

As Communications Director **Paul Alderton** explained, even skeptical participants were “won over” once they experienced the program’s tailored approach.

LMI® UK Director **Karl Gasson** summed it up: *“The EPP has quickly shown what is possible with planning, better time management, new delegation skills, and a sense of empowerment.”*

Read the full story [here](https://lmibelux.com/hubfs/Instalcom_COTY_UK.pdf?hsLang=en).

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By investing in leadership development, Instalcom is achieving measurable business results while transforming the way its people work and lead — ensuring the company’s next chapter of success is built from within.

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